Frequently Asked Questions
SEESA Classes FAQ
Q: Are there wait lists?
A: Yes. When a program is full, ask to be put on the wait list.
When registering in person you will be added to the wait list but not charged for the class.
Q: How do I make sure my payment gets applied?
A: Class payments can be made after registration day, in person, by phone or online.
Cash, cheque, debit card, Visa or Mastercard accepted by Front Desk. Visa or Mastercard online. You are not considered registered for the class until payment is processed.
Refunds & Transfers FAQ
Q: Do classes get cancelled?
A: Classes may be cancelled or changed if the minimum number of registrations is not met. Help prevent cancellation of your class by registering before the class starts.
Participants will be contacted if a class is cancelled. If the instructor cancels, every attempt will be made to notify participants with as much notice as possible.
Program dates, times, fees, and instructors are subject to change. Changes will be posted online.
Q: What if I can’t take the class after I register—can I get my money back?
A: Refunds aren’t issued to people who withdraw from a program of their own volition. If you have an injury or other medical reasons, and can’t attend the class you registered for, please submit in writing to the Program Coordinator. We may be able to refund the remaining portion of the class; we may ask for a medical note specifying the reason you cannot attend the class.
Q: What if I registered for a class I no longer want to take and would like to transfer?
A: Transferring from one class to another can be accommodated only if the class is not full. All transfers will be subject to a $10 administration fee. Ensure you have picked the right class for your schedule to avoid extra fees.
Q: At what age can I become an active member of SEESA?
A: SEESA offers two membership categories:
- For people age 55 + ($30 per calendar year (January—December))
- For people 35-54: $40 per calendar year (January-December)
Membership fees are non-refundable, non transferable and can’t be pro-rated.
Q: Can I take a class if I am not a member?
A: Non-Members are welcome to join all classes and clubs but will pay an increased fee. These are noted on the individual course and club pages.